Here are answers to some common questions about LITE 95.9 and our Programming. If your answer is not found below, click here and send LITE an email.
General Questions
Q) Why doesn't the radio station start right away when I click on the "Listen Live" link on www.lite959.com?
A) In order for us to stream our radio station on the website, we need to sell advertising to recover some of the hard costs. This includes selling a commercial that airs while the station stream is "loading" for you to hear. If you would rather skip the commercial, simply hit "skip". If not, the station will start automatically after the commercial.
Q) In the past I was always able to access the "Listen Live" feature. Now however, I am not. Why?
A) If you see a blank window appear when clicking on Listen Live, then your system is configured to block all ads from being served; thus you're not able to access the feed. If this is the case, you can still Listen Live by copying this address into your browser and it will open up in Media Player:
mms://a210.l8090046209.c80900.n.lm.akamaistream.net/D/210/80900/v0001/reflector:46209
Q) Can I listen to LITE 95.9 on my iPhone/iTouch?
A) LITE 95.9 can be streamed on mobile devices using the WunderRadio app. Right now only iPhones are supported, but they are coming out with a Blackberry app as well. www.wunderradio.com
Q) How do I find LITE 95.9 on cable?
A) At 102.5 on Shaw Cable.
Platinum VIP Club/Prize Pick-up Questions
Q) When are new items added to the LITE Store? And how is it possible the items sell out so quickly?
A) This is probably the most asked question that we receive here at LITE. The items go UP in the store all the time. We are trying to accomodate everyone with prizes, but our database continues to grow and once an item is featured in the LITE Store, there's no stopping how quickly our members use their points for the items. Unfortunately, we do not have a massive inventory of prizes, and we are trying to do the best with what we have.
Q) I haven't received any points for signing up. Why?
A) The reason for this may be because you haven't entered the code that was provided in the first e-mail your received. You can enter this code and all others under Earn Points and clicking Bonus Codes. The first Code you'll receive in the e-mail is "welcome".
Q) How can I collect my prize?
A) You may pick up your prize on the following business day with photo ID. Visit our Prize Pickup page for more information.
